FAQs
Frequently Asked Questions
Yes, all team member are fully train and have experience before they are permitted to go on jobs by themselves
Send your instant bank transfer through ACH (No processing fee), Zelle (zellepay.com), Venmo, or Popmoney.
Automated credit card payments are allowable by request and will incur a 3% processing fee.
No, but we recommend having your own vacuum, to avoid bugs from one house to another.
Our Reliable Vacation Rental Cleaning Services cover the following areas:
San Diego County:
Cardiff, Carlsbad, Coronado, Del Mar, Encinitas, Imperial Beach, La Jolla, Ocean Beach, Oceanside, Pacific Beach, Poway, Ramona, Solana Beach
Los Angeles:
Altadena, El Segundo, Glendale, Long Beach, Palos Verdes, Redondo Beach, San Pedro, Signal Hill, Torrance, Van Nuys, Venice
Orange County:
Anaheim, Balboa Island, Buena Park, Costa Mesa, Fountain Valley, Garden Grove, Huntington Beach, Irvine, New Port, Santa Ana, Seal Beach, Stanton, Tustin, Westminster
Yes, we can do your same-day vacation rental cleaning service with an extra fee of $75.
Absolutely
We hope it wont happen but if happen, the first thing we do reported to you and replace it.
We will be glad to resolve the matter to your satisfaction.
We do clean even if it is a Holiday or Sunday!
Please note that a holiday fee of $50 will be applied for scheduling a vacation rental cleaning on a holiday date.
All our services are guaranteed. We do this because we make quality the priority.
Please call our office within 24 hrs if you are not 100% satisfied. The cleaning crew will go back to your home to correct the situation.
We make every effort to send the same service provider’s each time.
Occasionally there may be a change in service providers due to illness, days off, vacation, or they may no longer work for Vacation Property Maids.
Therefore, it is not possible for us to guarantee the same individual/team for each cleaning.
In the event of such an occurrence, we will find a replacement.
If a cleaning appointment is canceled less than 5 hours in advance, a 50% fee will apply to cover cleaning crew time and gas for them.
If it is necessary to cancel/skip your regular cleaning day, Vacation Property Maids merely requires a 5-hour notice. If Vacation Property Maids receives less than 5-hour notice, or can’t access your home, it will be necessary for us to charge 50% of the price of your cleaning. Future scheduled cleanings will remain unchanged. Please be sure to call in any termination of regularly scheduled cleanings.
Pet fee: $50 (1 bedroom, 1 bathroom), $75 (2 bedroom 2 bathroom), $100 (3 bedrooms), $125 – $150 (4+ bedrooms).
Extra Cleaning Fee
Prices vary from $30 to $150 extra depending on the condition of the property. Like extra dishes, extra laundry, extra cleaning (smoke smell or strong odors), or an untidy place (We will send photo evidence).
If the guest didn’t check out on time, there will be an extra fee:
1 cleaner: $30 (20 min to 1hr)
2 cleaners: $50 (20 min to 1hr).
How It Works
Your property cleaned in 1-2-3!
Ask for a
Quote
Tell us about your needs so we can provide a custom solution for your property
Cleanings Booked
On Demand
We can schedule cleanings according to your Airbnb calendar or upon your request
Enjoy your
Clean Property!
Our cleaners will make your property ready using checklists with detailed visual reports
Contact Us
Get a Quote
Today
San Diego
(619) 535-1990
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